Security service should not only work to deter crime
and protect assets but should focus on the mitigation of risk. This
philosophy has led our company to set high standards for employment and
retention. Security Officers must be able to provide protection for the
asset, while at the same time, ensuring the environment remains secure and
risk is mitigated.
Raven Security is proud to be predominately
compromised of current and prior law enforcement, POST certified personnel and security specialists. This requirement for
employment is what ensures our officers are well prepared for the challenges
of this career field. Our officers are then placed through training to ensure they meet the standards as established by our founder.
Officers are then certified and licensed by the appropriate municipal/entity
for the field they are trained in.
Officers are also held to a fitness standard to
ensure they are in the required physical condition to meet the requirements
of this career. Currently, Raven Security is the only security agency to
have a fitness standard.
Finally, officers are required to continue their
training in order to remain employed with the company.
In order for a patrol service to be effective, the
patrol officer has to be properly equipped. All of our patrol officers are
issued law enforcement equipment to ensure they have the required tools to
One of the main tasks of a patrol officer is the
locking and arming of facilities. All our patrol vehicles are outfitted with
key lockers to ensure the asset is properly protected. An inventory of these
key lockers are done twice per shift to ensure proper retention of sensitive
Weather plays a role in the reliability of a patrol
service thus our company only uses vehicles that are intended for patrol
service-Impala's, Durango's, Explorer's, etc... This ensures that even in
harsh weather conditions, the patrol officers are still able to operate.
Vehicle are properly outfitted with the needed light bars and decals.
All patrol officers are linked to our dispatch
center via radio and GPS live tracking. This is done to ensure their
location is always known and thus the appropriate patrol officer is
dispatched to alarms and client requests. This decreases our response time.
An alarm response is only effective if the officer arrives on scene quickly
enough to protect the asset. Our alarm response is guaranteed to meet the
U.S. Department of Defense standard of less than 15 minutes. However, we
currently average 4 minutes.
Clients are able to track our work live via an online client account. All reports are provided electronically. History of calls, alarm responses, calls for service and property check times are stored online and easily accessed by Clients.